Managed Services

At CableONE, we can help your business save money, time, and resources by managing your IT applications, infrastructures and operations on your behalf.

We are truly independent in that we recommend the best technology for our customers’ purposes, and we have personnel with over many years of collective experience. As such we have extensive knowledge and experience managing technologies from all major manufacturers, and many of the minor ones too.

Our skillset allows us to provide businesses with services in service management, service aggregation, application management, infrastructure management and all manner of networking services.

a. Service Desk

CableONE Service Desk Centre provides comprehensive support to its clients IT operations based on the defined Service Level Agreements via its 24/7 operational. Our Service Desk are trained to ensure any incident ticket raise able to be handle immediately to ensure high first call resolution.

b. Network Operation Centre (NOC)

Our experienced Network Operations Centre (NOC) engineers provide 24x7x365 response technical support and monitoring services for many types of network. We have skilled and experience L2 & L3 engineer that able to troubleshoot and resolved any technical issue remotely. Our 24/7 NOC are occupied with state of the art monitoring system that able to detect problem proactively.

c. Manpower Outsourcing

CableONE as a specialist in IT industry are providing manpower outsourcing services on a regular basis to number of clients in Government/Public Sector. Our employees are guided by a well-defined work approach and adhere to ethical business practices, work to deliver results of desired quality and ensure client satisfaction.

Companies that invest in outsourced IT services achieve significant benefits that help them operate more efficiently and effectively without having to invest in a full-fledged IT department. We have the capability to provide the necessary manpower, according to your specifications. We can provide consultants and subject matter experts on a long term project wise.

Contact Us


Phone

+(603) 7680 1710

Facsimile

+(603) 7680 1711

Address

B-01-26, Dataran Cascades, Mitraland
Kota Damanasara, 47810 Petaling Jaya
Selangor, MALAYSIA